NetSuite for Retail SuiteCommerce InStore

Suitecommerce Advanced

Shopping behaviors have changed and purchase paths have evolved. Empowered by mobile devices, social media and the ubiquity of information, consumers want to move freely between online and offline shopping channels.

SuiteCommerce InStore provides retailers with a solution that unifies the physical and digital shopping experiences within a single, cloud-based commerce platform. Using a mobile device, arm your sales associates with complete inventory and customer information to engage customers more effectively, drive more sales, and provide a satisfying shopping experience.

Empowering In-Store Operations to Deliver a Continuous Buying Journey

Easy-To-Use & Mobile

Touch tablet user interface and responsive design technology delivers easy-to-use digital selling and servicing capabilities across any device for engaging with customers anywhere at any time in the store.

360-Degree Customer View

Access to comprehensive customer information: amount of average transaction, average time between transactions, loyalty points, customer activity, customer statistics and more.

Seamless Experience

Create wish lists in one channel (i.e. online, phone, or in-store) and transact in another channel. From visibility into saved carts and product wish lists, to finding items in any location, and then selecting store pick-up or delivery options.

Intuitive POS

Perform traditional point of sale transactions (e.g. cash and carry, exchanges, returns, etc.) quickly and easily.

Deploy Anywhere

Commoditized hardware with software delivered via the cloud drastically reduces TCO and roll out costs.

Dynamic Merchandising

Present upsells, cross-sells and related product recommendations based on merchant-driven rules such as location, ‘bought also bought’ patterns and more.

Orders

Get full visibility of orders started or finished in any channel.

Inventory Visibility

Get real-time product availability across the entire enterprise to save every sale.

Out-Of- The-Box Reporting

View real-time sales reporting by time, item and tender type.

Key Benefits

Support Retail and Ecommerce selling models on a single platform, both fully integrated into your ERP system, with a dramatically lower investment and without the need to maintain separate systems.

Transform the store with a true, single commerce (online, in-store, call center) cloud-based platform.

Engage shoppers by providing a complete shopping experience that is personal and seamless.

Better leverage your biggest assets, your in-store associates, by empowering them with the tools and information to assist and engage shoppers.

Increase profitability with more product choices and better convenience with an ‘endless aisle’ of goods.

Leverage the ability to utilize any device with a web browser, and provide sales associates the mobility to engage shoppers anywhere in the store.

Some of Our Clients

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