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Vol.2 Issue 11, November 2006 |
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Explore Consulting is a full service technology consulting firm that specializes in database and web-based solutions. We provide expertise in eCommerce and web design as well as back-office applications, customizations, and integrations. Explore the possibilities ...
Contact Us for more information, questions or comments |
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 20% Discount on Site Analytics Module!
Upgrade to the NetSuite Site Analytics Module and take 20% off your purchase through the month of December!
During this busy holiday shopping season analyze your site traffic and their online behavior and use this data to market back to your customers with specials and promotions using NetSuite's built in Marketing capabilities.
- Find out exactly what visitors are searching for
- Track visitors who became customers
- Track click path by customer
- Track how they found you
- Track shopping cart abandonment
- Track number of new leads and revenue generated from keywords
- Track Partners and Promotion codes
Minimum 12 month purchase, for qualified companies. Contact us for more details.
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| Customer Spotlight |
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Visual Apex
View our online web portfolio |
Visual Apex provides top of the line Audio Video equipment for home or business including plasma displays, digital projectors, and much more. Explore Consulting worked with Visual Apex to integrate their custom webstore with NetSuite. Explore's team developed a solution to perform hourly batch imports of orders from the custom database into NetSuite, eliminating the need to re-enter the orders manually and effectively reducing the overall order processing by approximately 33%. Visit the Visual Apex webstore.
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Do you need more automation within your unique workflow or business processes? Unlock the potential of NetSuite's SuiteScript technology. Flexible, powerful, and extensible technology that provides unlimited customizability, can trigger industry specific processes based on user events, create or modify data, communicate with external data sources, or string together a multi-step workflow process. Some examples:
- Order-based Drip-Marketing
- Collections Escalation
- Quote Discount Approval
- Order Fulfillment
Download a FREE example from our SuiteScript Library or contact us to discuss your specific business requirements.
Explore Consulting the leader in NetSuite Extensibility
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Featured Case Study |
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Franchise Vertical - AmeriCare
Issue: AmeriCare is competing in a fast-expanding industry. And while the foundation of its potential business is rapidly growing as the American population ages - about 70 million citizens will be over age 65 by the year 2030 - so is the number of competitors.
AmeriCare Alliance is franchise-based and the key to its growth is recruiting and keeping the best local entrepreneurs as franchisees. Needed from the first was a structure where the corporate office can immediately support its franchisees, whether they are in California or Florida.
As the company was developing its approach, it was quickly apparent that it needed a software package that did more than the basics and could be expanded to keep pace with business growth - and did not require an intensive IT effort.
"We're very hands-on and supportive with our franchisees. There's no doubt NetSuite facilitates what we try to do on the corporate level. And that's a big plus. It helps us manage more effectively," says AmeriCare Alliance President Debbie Reis.
View Solution and Results.
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Did you know that Explore Consulting provides custom development services? We have expertise in the following areas:
- SQL Server 2005 and Microsoft.NET 2.0
- Web Service and XML based integrations
- Custom applications and e-commerce
- Robust applications and websites utilizing AJAX
- Advanced JavaScript
- Mobile application development
- Offline client to database synchronization using SQL Server Everywhere Edition
- Advanced application deployment using ClickOnce
- Oracle to SQL or SQL to Oracle migrations
Visit our site to find out more.
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 NetSuite Tips |
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Each month, we will provide our NetSuite customers with tips on how to use the product more efficiently and how to perform complex or unintuitive tasks. We hope that you find these tips helpful. |
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FSR 2 for NetSuite - Now Live! |
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Explore Mobile's FSR 2 has been released. The FSR is designed to enable out of the office access to your NetSuite Customer, Contact and Sales Order information.
Release 2 is a complete re-design of the user interface and functionality. The navigation has been enhanced for quick retrieval of relevant data; this includes Jump To, Top 10 history, header and footer navigation menus. FSR 2 includes full support for Sales Order retrieval, creation, and modification. These Sales Orders can be emailed directly from your handheld, using NetSuite standard functionality, to multiple email addresses for easy printing and order confirmation.
Explore Mobile offers the FSR 2 as a hosted service to be delivered over the internet. Read more about the service, view the complete Screen Shot Gallery and Test Drive it live now. Experience NetSuite CRM mobility yourself. |
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Coupons/Discounts Promotions
Give your customers a gift this Holiday Season by using the Coupon and Discount Promotions!
With Version 11.0 you can create Coupons and/or Discounts that are only valid on certain items, or alternatively valid on all items except for a few specified items. For example, you can have a 10% off coupon on cables and a 20% off coupon on keyboards. To set up a discount go to Lists > Accounting > Items > New > Discount. From there create the name and desired discount amount.
Click image below to enlarge.
To create a New Promotion Code go to List > Marketing > Promotion Codes > New. On the Promotion Code page you can enter the name, code, message, items to be discounted, start/end dates, and any other information you choose. Click save and now you can assign this promotion code to lead, prospect, partner, and customer records.
Click image below to enlarge.
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Featured Case Study Continued.... |
Solution: After reviewing and rejecting software such as QuickBooks and ACT!, AmeriCare Alliance decided upon NetSuite - but with a difference. They brought in Explore Consulting of Bellevue, Wash., to help with the implementation.
Some of the advantages that NetSuite has given AmeriCare Alliance include:
- No geographic restrictions since the system is Web-based.
- All-encompassing IT solution including software, hosting, administration, and support.
- Rich functionality that is continuously improved upon at no additional cost.
- User-friendly, intuitive interface giving new users the ability to hit the ground running.
"AmeriCare is a services based organization that turns billable time into revenue. Because NetSuite is very good at streamlining and simplifying this process, AmeriCare's model fit nicely within NetSuite's standard functionality" says Steve Jones, Chief Executive Officer of Explore Consulting.
"The thing I love about the AmeriCare scenario," continues Jones, "is the fact that a new franchisee is able to place an order and within days receive a fully functional set of business applications tailored to their specific needs. The painful part about setting up software is typically customizing that application to work for your business. By establishing a template account that can simply be cloned for each new franchisee, all of these headaches and costs are eliminated."
NetSuite also acts like a silent salesman in helping to attract the best prospects for franchises, the AmeriCare leaders say.
"One of the things that attracts good franchisees to our system is that they realize we have a good software program," says Vicktoria Baylor, AmeriCare's Vice President of Franchise Development. "And if they've done any sort of research in the industry itself, they realize there are some major gaps in the software part of other franchises. I think NetSuite sets us apart from other franchises and makes us more attractive in that regard."
In business since 2004, AmeriCare Alliance now has 13 franchisees. AmeriCare expects to expand rapidly over the next 12 months. "We could have grown faster, but we made a conscious effort to slow down and put focus on supporting and working one on one with our franchisees," says Reis.
NetSuite has helped save money for the startup in an unusual way, Reis says. It's because of the help they've had from Explore Consulting and because of the intuitive nature of NetSuite.
"On the corporate side, NetSuite saved us from staffing IT people," adds Baylor. "NetSuite runs itself. And Explore Consulting has made that happen for us."
In addition, Reis says because NetSuite is Web-based, if a franchisee is having trouble, "we can jump in and help them out."
AmeriCare's growth curve made NetSuite an obvious choice, Jones from Explore says.
"For an organization with the growth plans they have, they're really down an excellent path," says Jones. "Just eliminating the IT headaches that can come with a growing organization through NetSuite allows them to focus on running the business and making the business better versus running the business systems and dealing with some of the headaches that can come along with that."
Jones adds: "AmeriCare has taken on enterprise-level infrastructure as a small startup. To gain that infrastructure early-on without a huge investment and create that scalability for infinite growth is a fantastic plan."
Results: AmeriCare Alliance Inc., of Atlanta, which through its franchised caregivers provides non-medical in-home care "to people of all ages who need a helping hand," has grown from zero to 13 franchises in just over a year.
NetSuite has been a partner from the first.
"NetSuite plays a big part in our overall growth because NetSuite allows us to interact with them on different levels. I think NetSuite has been a great complement to us, and I think it allows the franchisees to grow into their own business. As their needs continue to grow, NetSuite will continue to fulfill those needs," says Debbie Reis, President of AmeriCare Alliance, Inc.
For more information on NetSuite Verticals visit our site.
Download this Customer Success Story.
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