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Vol.2 Issue 10, October 2006 |
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Explore Consulting is a full service technology consulting firm that specializes in database and web-based solutions. We provide expertise in eCommerce and web design as well as back-office applications, customizations, and integrations. Explore the possibilities ...
Contact Us for more information, questions or comments |
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 Explore Consulting's $0 Fees Financing Promo!
Take advantage of Explore Consulting's $0 Fees Financing Promotion on all NetSuite new and renewal license sales through November 30th, 2006*. Explore Consulting will provide you with the most competitive rates on both NetSuite licensing and Professional services, as well as cover all financing application, documentation and processing fees Free of Charge - within 24 hours in most cases.
In addition, you get the following benefits when Financing:
- Cash Flow - Reduce up-front capital requirements
- Low Cost of Entry - Ease of total solution acquisition
- 100% Financing - Include Professional Services, support, etc.
- Tax treatment and benefits - May be able to write off 100% of payments
- Speed - Most approvals within 24 hrs with a 1 page application
Learn More
*On all new and renewal NetSuite license sales of 2+ years and $10K or more, for qualified companies.
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| Featured Website |
View our online web portfolio |
The Watch Prince
The Watch Prince was using Zoovy as their eCommerce solution, but needed to integrate their accounting and customer relationship management functionality to avoid all of the importing, exporting, synchronization, and manual processes required by that platform.
Using NetSuite, these needs were addressed while maintaining a consistent look and feel from their old site.
View the Watch Prince's new site.
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Do you need more automation within your unique workflow or business processes? Unlock the potential of NetSuite's SuiteScript technology. Flexible, powerful, and extensible technology that provides unlimited customizability, can trigger industry specific processes based on user events, create or modify data, communicate with external data sources, or string together a multi-step workflow process. Some examples:
- Order-based Drip-Marketing
- Collections Escalation
- Quote Discount Approval
- Order Fulfillment
View our new SuiteScript Library, download FREE client and server side scripts.
Explore Consulting the leader in NetSuite Extensibility
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Featured Case Study |
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SuiteScript Business Use Case
Issue: Needed a more simplified workflow for support representatives to create knowledge base solutions with information from case records.
Resolution: Implemented a custom option button on the case entry form (in edit mode) which allows a support representative to click a single button and have a new solution record window pop-up with specific information from the case form.
Background: Client uses the CRM aspects of NetSuite to allow customers to report problems, request enhancements, ask questions, etc. via an online case form or via a call center where support representatives enter cases to log each phone call. The need to take advantage of the knowledge base, not only for internal, but also for external solutions to commonly encountered problems was quite apparent. Client chose to take full advantage of the functionality within NetSuite - Knowledge Base, Intranet, and Client SuiteScript features in combination with their current CRM process flows. The client wanted to take further advantage of the Knowledge Base feature by having Customer Support Representatives create solutions directly from the case form, however NetSuite's standard functionality was limited to creating the solution record without pre-populating that record with any information from the case.
Client SuiteScript was used to create a custom option button directly on the form
which allowed for information to pre-populate the solution pop-up window with information from the case form. This automated process streamlined the information delivery system in terms of the Knowledge Base information to allow for solutions to be created with the click of a button not only for internal support representatives, but also for the customer facing Knowledge Base Solutions.
Download examples from our SuiteScript library.
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Did you know that Explore Consulting provides custom development services? We have expertise in the following areas:
- SQL Server 2005 and Microsoft.NET 2.0
- Web Service and XML based integrations
- Custom applications and e-commerce
- Robust applications and websites utilizing AJAX
- Advanced JavaScript
- Mobile application development
- Offline client to database synchronization using SQL Server Everywhere Edition
- Advanced application deployment using ClickOnce
- Oracle to SQL or SQL to Oracle migrations
Visit our site to find out more.
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 NetSuite Tips |
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Each month, we will provide our NetSuite customers with tips on how to use the product more efficiently and how to perform complex or unintuitive tasks. We hope that you find these tips helpful. |
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FSR 2 for NetSuite - Now Live! |
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Explore Mobile's FSR 2 has been released. The FSR is designed to enable out of the office access to your NetSuite Customer, Contact and Sales Order information.
Release 2 is a complete re-design of the user interface and functionality. The navigation has been enhanced for quick retrieval of relevant data; this includes Jump To, Top 10 history, header and footer navigation menus. FSR 2 includes full support for Sales Order retrieval, creation, and modification. These Sales Orders can be emailed directly from your handheld, using NetSuite standard functionality, to multiple email addresses for easy printing and order confirmation.
Explore Mobile offers the FSR 2 as a hosted service to be delivered over the internet. Read more about the service, view the complete Screen Shot Gallery and Test Drive it live now. Experience NetSuite CRM mobility yourself. |
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Gift Certificates
Get Ready For The Holidays and take advantage of a New NetSuite Feature!!! Did you know with the new Gift Certificates feature in Version 11.0, you can create items that allow customers to purchase store credit to send as a gift? The recipient can use the gift certificate code when placing an order through the Web store or with a sales representative. Gift certificates can be applied toward the total amount of an order and are not limited by item. If the total amount of the gift certificate is not applied with the first purchase, the amount remaining is displayed with order confirmation, and the certificate code can be used again. Recipients of gift certificates receive an email with a link to your store and a code to apply the gift certificate amount when they place an order. The gift certificate code is entered in the Gift Certificate field on transactions and in the Web store.
Click image below to enlarge.
To create gift certificate items, you must enable the Gift Certificates feature at Setup > Company > Enable Features > Sales Transactions. You can then create gift certificate items at List > Accounting > Items > New > Gift Certificate. Gift certificates are treated as a liability until they have been redeemed or until they expire. To recognize expired gift certificates as revenue, go to Transactions > Other > Recognize Gift Certificate Income.
Click image below to enlarge.
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