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In This Issue        Vol 10, Issue 9 September 2014

arrow  Upcoming Events: SEANUG Meeting &
    Free NetSuite Webinar
arrow  Help Wanted: Explore is Hiring!
arrow  NetSuite Tip: How to Credit a Drop
    Shipment Vendor Bill Without Affecting
    the Inventory
adx logo Another Customer Success Story
"I wanted to share that my experience with Explore this past year has been incredible. I have had the opportunity to work with many project managers and web development teams over the last 11 years and I can honestly say that Explore’s consultants are some of the best communicators I have had the opportunity to work with. They are proactive, understand our needs as a client, especially as a young business, and they go above and beyond to make sure that deadlines are met. Explore is also strong in looking at alternate ways to solve objectives we have for the website. It is key to know I have a partner in my Explore team and that they genuinely care about our success."

- Christine McKibban, CMO, Audio Design Experts, Inc.
Customer Spotlight: eCommerce Explore Web Showcase
DNAfootwear

 

DNA Footwear Inc.
DNA Footwear was referred to Explore Consulting by Amazon as a top solution providers for complex integrations. Incorporating Explore’s custom responsive design solution for mobile and tablet and leveraging the deep integration work to their backend has shown immediate conversion rates and provided their customers a better online shopping experience.

 

Explore Web Showcase

EllingtonHandbags

 

Ellington Handbags
Ellington Handbags reached out to Explore Consulting when they were looking to significantly improve sales through their NetSuite webstore. By upgrading the cart and checkout to the free responsively designed reference module, customers can find and purchase products with the enriched usability on any device they are on.

 

Explore Web Showcase

netsuite partner of the year explore consulting
iSheriff Featured Case Study
NetSuite Renewal Reminder Email Solution

Background: iSheriff is the leading provider of content and endpoint security from the cloud. They keep organizations and individuals safe from cybercrime, malware and digital threats. Thousands of businesses across a wide array of industries have deployed their solutions, including some of the most sophisticated buyers of security technology worldwide.

Issue: iSheriff has been using NetSuite ERP since 2011, but was still using a separate CRM, Web-Infinity. The two systems were not integrated and therefore iSheriff had to manually manage the data between them. A large volume of iSheriff’s business is based on renewals and because of this it is very important to efficiently manage renewal dates and the customer’s install base. When a customer renewed, the renewal purchase would be captured in NetSuite, and the renewal opportunity had to be manually closed in the separate CRM system or it would still appear that the client was needing to renew, and they would potentially receive additional unnecessary renewal reminders.

Results: The implementation of the reminder email automation drastically reduced the amount of time and errors caused by the manual nature of the prior process. iSheriff clients are no longer receiving unnecessary renewal reminders, because when they renew the opportunity is automatically closed in NetSuite when they purchase. iSheriff employees can also now enjoy the simplicity and visibility of only using one system for both their enterprise resource planning (ERP) and their customer relationship management (CRM).

Read the entire NetSuite Renewal Reminder Email Solution case study.
Upcoming Events

seanug Seattle NetSuite User Group Hosted by Explore Consulting
Best features of NetSuite 2014.2 Release

When: Wednesday, November 19th, 2014 4:30p.m.-7:00p.m. PDT
Join us for the next SEANUG meeting in Bellevue, Washington.
SEANUG is a forum for local NetSuite professionals to share best practices and technical solutions, interact with peers and industry experts and gain insight.
Visit www.seanug.org to RSVP.

netsuite crm Free NetSuite Webinars
Introducing Workflow 2D State Diagrammer
When: Friday, September 26th, 2014 10:00a.m -11:00a.m EDT
Register now for a free training webinar for an introduction to Workflow 2D State Diagrammer for NetSuite administrators, developers, and current or new users of SuiteFlow.

Optimizing NetSuite Custom Forms for Release 2014.2
When: Wednesday, October 1st, 2014 4:00p.m.-5:00p.m PDT
Register now for a free training webinar for an introduction to optimizing custom forms for the 2014.2 NetSuite release. The intended audience is NetSuite administrators, developers and implementers.
explore seo and digital marketingLearn more about eCommerce and digital marketing from Explore Consulting.


SeeWhy Easy Ask Amazon Webstore Facebook Google Analytics
Explore Add-Ons For NetSuite
Integration
     • CloudConnect™
     • CloudConnect™ Amazon for NetSuite
     • CloudConnect™ Mediator
     • CloudConnect™ ODBC Sync
     • Automated Software License Keys
     • 3rd Party Logistics Connector
     • CNET ChannelOnline Connector
     • UltiPro HCM Connector
     • Subscription Management Module
Mobile
     • Field Sales Rep (FSR)
     • Advanced Price List (APL)
Web and eCommerce
     • Facebook Webstore
     • Google Analytics
     • Omniture Analytics
     • Product Reviews
     • Shipping Estimator
     • Store Locator
     • SeeWhy Conversion Manager
        Connector

     • EasyAsk Search & Navigation for
        NetSuite

Learn more about the Explore Add-ons for NetSuite.
explore consulting is hiring
     • Senior Developer & Technical Lead (C#, .NET, JavaScript)
     • NetSuite SuiteScript Developer
     • NetSuite / ERP Implementation Consultant
     • Senior Web Designer / Developer
     • NetSuite Web Designer / Developer
See all Open Positions.
Send a resume to: Resumes@ExploreConsulting.com.

How to Credit a Drop Ship Vendor in NetSuite


netsuite software Each month we will provide our NetSuite customers with tips on how to use the product more efficiently and how to perform complex or unintuitive tasks. We hope that you find these tips helpful.

NetSuite: How to Credit a Drop Ship Vendor Bill Without Affecting the Inventory
When a customer wants to return an item that they received directly from the vendor via a drop-shipment, the return in NetSuite can be processed without affecting the inventory records.

Read the complete How to Credit a Drop Ship Vendor Bill Without Affecting the Inventory NetSuite tip.
View previous NetSuite Tips here.
Amazon Webstore Explore Consulting – An Amazon Webstore Solution Provider
Amazon’s Webstore eCommerce platform has taken the web by storm since its release in 2009, and Explore Consulting has teamed up with Amazon to deliver a host of services for successful design, implementation, and integration services. This quickly maturing platform is helping eCommerce veterans and novices alike reach their customers in new and exciting ways while keeping costs low. Amazon Webstore allows you to:

     • Create a custom, branded eCommerce website
     • Leverage the strength, security and reliability of Amazon's infrastructure
     • Get your products in front of tens of millions of customers by listing on Amazon.com
     • Improve customer experience using Amazon's reliable fulfillment network

Learn more about Explore’s Amazon Webstore offerings.
Visit Explore's web portfolio to view more Amazon Webstores.

Amazon Webstore Promotions

Amazon Webstore Amazon Webstore Amazon Webstore
* Amazon Webstore offers expire September 30th, 2014.
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