If you are unable to access the NetSuite User Interface, NetSuite provides another site, http://status.netsuite.com, where you can check on system status. This site is available even if the NetSuite UI is experiencing a service interruption or downtime.
The NetSuite System Status Page has been redesigned for Version 2015 Release 2, and includes Current Status, Recent Posts and Past 7 Days.
The status page for NetSuite is displayed by default.
Click on NetSuite or OpenAir to switch between status pages.
Displays the current status for various areas of the NetSuite application:
The same icons are used no matter which section of the status page you are viewing.
When status icons are displayed for Partial Availability or Disruption, the reason is described in the recent posts section of the page. The post is updated with the time the incident was resolved.
Selecting a specific data center at the top of the screen affects the Recent Posts section. That is, click on a specific data center name (for example, NA East, NA Northwest, or NA West) to filter the results by data center.
You can see the history of services for seven days in this section. Click on a Partial Availability or Disruption icon to see the reason the status was reported.
Selecting a specific data center at the top of the screen affects the Past 7 Days section. That is, click on a specific data center name (for example, NA East, NA Northwest, or NA West) to filter the results by data center.
Note: At the bottom of the status page, below the copyright notice, is a link to the NetSuite service level commitment page.
Want more Netsuite know-how? Explore our expanding library of NetSuite Tips and Tricks.
Filter NetSuite Tips and Tricks By Category